After-sales service
After-sales service
Need help with a Climadiff product?
We’ve created this page to provide you with comprehensive and simplified support:
- Access product documents: Download user manuals and technical sheets.
- Report a malfunction: Follow the steps to quickly report an issue.
- Spare parts shop: Easily find parts compatible with your appliance.
- Frequently asked questions: Browse our solutions to common problems.
Climadiff is part of the FRIO Group, along with our after-sales service, Interfroid Services. We are committed to ensuring the availability of your spare parts for 10 years and to responding quickly thanks to a network of over 150 expert technicians across France.
Your satisfaction is our priority. Feel free to contact us with any questions or assistance needs!
REPORT A MALFUNCTION
Is your device experiencing an issue?
We invite you to report a malfunction directly on our website www.interfroidservices.fr. Please ensure you provide all the necessary documents so our team can process your request efficiently.
SPARE PARTS SHOP
Looking for a spare part?
Our shop offers a wide selection of spare parts compatible with Climadiff products. We collaborate with a network of over 300 technical partners to ensure quick and reliable repairs. You can also order parts to carry out your own repairs.
MANUALS AND TECHNICAL DOCUMENTS
Need the technical documents for your Climadiff appliance?
Easily download the manuals and technical sheets for our products in PDF format. These documents include all the necessary information for installing, maintaining, and using your Climadiff equipment.
TECHNICAL FAQ
Have a question or technical issue?
Check out our FAQ to find clear and quick answers to the most frequently asked questions about our products. If you can’t find the answer you’re looking for, don’t hesitate to contact us via our dedicated form.